Hernandez Tire Pros tienda de neumáticos en Chula Vista

Hi Cassandra, thank you for your feedback. While we do offer appointment requests, they are subject to availability as we still operate on a first come first serve basis. Tire repairs also require removal and inspection to ensure the tire can be safely repaired and returned on the road. We appreciate your patience and are always working to make our service as efficient as possible. We are glad that we were able to repair your tire and get you safely back on the road again. We hope you will give us the opportunity to service you again in the future.

Thank you, Timothy!

Hi Jon, i’m so sorry this was your experience when calling our shop. We always want our customers to feel welcomed and respected, whether or not we are able to match a competitors’s price. While there are times we simply cannot beat in other retailers pricing, we should always communicate that respectfully and professionally. I’ll be speaking with our team about your interaction today as this is not the experience we want anyone to have when calling Hernandez tire pros we appreciate you bringing this to our attention.

Muchas gracias por tus lindos comentarios!

Mario, thank you for taking the time to share your experience. After reviewing your account, we confirmed that your purchase included protection coverage; however, the service of balancing is not one of the services covered under that program. We understand the confusion and appreciate the opportunity to clarify. Thank you for your business and for choosing Hernandez Tire Pros.

John, thank you for your continued trust and support over the years. It means a lot to our family to know you’ve relied on us for tire repairs and balancing for more than a decade. We work hard to provide honest service and fair prices, and we’re grateful you took the time to share your experience. We look forward to helping you for many years to come!

Paublo, thank you for the kind words! We’re happy to hear you had a great experience with our team. We believe everyone who walks through our doors deserves honest service, fair prices, and to be treated like family. We truly appreciate your support and hope to see you again whenever you need tires or tire service. Safe travels!

Gracias, Karla!